13 Top Call Center Agent Skills Your Agents Need + Quotes To Help Agent Training

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There’s a common misconception that call center agents have an easy job. That is often far from the truth. Whether an agent is answering calls for one business or many, calls typically hit at a fast pace and can quickly become overwhelming. Then there

The post 13 Top Call Center Agent Skills Your Agents Need + Quotes To Help Agent Training appeared first on SAS Call Center.



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